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itSMF International AGM 2012

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21/10/2012 09:00
21/10/2012 21:00
Europe/Belgrade

This year itSMF International organise its Annual General Meeting (AGM) and Chapter meeting in Stockholm on October 21st, alongside the itSMF Sweden Autumn conference.
These meetings are our chance to define what the next year holds for itSMF on a global level and it could be a key stage in our future development as a movement. The President of itSMF Serbia will attend the AGM and Chapter meeting and invites all members to send their comments and suggestions for improving our work.
Thank you.

itSMF International AGM 2012

in

This year itSMF International organise its Annual General Meeting (AGM) and Chapter meeting in Stockholm on October 21st, alongside the itSMF Sweden Autumn conference.
These meetings are our chance to define what the next year holds for itSMF on a global level and it could be a key stage in our future development as a movement. The President of itSMF Serbia will attend the AGM and Chapter meeting and invites all members to send their comments and suggestions for improving our work.
Thank you.

itSMF Serbia sponsors the Tango Six visit to Farnborough 2012 AirShow

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itSMF Serbia sponsored Tango Six with a hotel accomodation, logistics and transport for the Petar Vojinovic's visit to Farnborough 2012 AirShow. To see Petar's fantastic video reports, read his interesting blogs and smart observations from the largest Air Show in the world, please go to the Tango Six website: http://tangosixblog.com

ITIL and ITSM Frameworks

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ITIL has been dominating the service management industry and has long exposed the need for IT-to-business alignment. However, many organizations have started looking at the possibilities of using multiple frameworks, methodologies and standards in tandem to better deliver against business and IT issues. Join this summit as experts question the relevancy of ITIL in the changing IT landscape and share their outlook regarding a variety of ITSM frameworks and best practices to improve your organization performance.

BrightTalk Summit - Service Catalog

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The service catalog is a key component in IT service management. It is mentioned extensively in ITIL, and is now a requirement for ISO/IEC 20000. Carefully planned and documented ITSM processes are increasingly important in the delivery of higher customer satisfaction, including the definition of services and the creation of a service catalog to support business and culture change. Review the summit line-up and register free to attend here: http://www.brighttalk.com/r/gR5

BrightTalk Application Management Summit - Free online event

In today's IT landscape, applications are becoming more complex as new technologies and environments such as cloud computing and mobile are being introduced. Managing these applications effectively allows enterprises to understand service health performance and mitigate issues before they impact the business. Join industry experts at this online event at http://www.brighttalk.com/summit/applicationmanagement to hear best practices for optimizing application management, no matter the environment, to increase cost-savings and the quality of your service delivery.
 

ITIL® v3 Foundation ($97,691) at the 4th place in the Top-15 Paying IT Certifications for 2012 says the GlobalKnowledge Report

When the conversation amongst IT professionals turns to IT Certifications, one of their first thoughts is of high salaries – dollar signs dancing in their heads. In the recent completion of GlobalKnowledge annual IT Skills and Salary report, ITIL® v3 Foundation positioned at the 4th place. For more detail about all entries in the most popular IT certifications and their associated pay, please see the attached GlobalKnowledge Top-15 Paying IT Certifications for 2012 Report.

At Your Service - February 2012

Dear itSMF Members, please find the attached February edition of At Your Service.
 

itSMF New Zealand 2012 Conference

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12/06/2012 09:00
14/06/2012 18:00
Europe/Belgrade
City: Wellington

The itSMF New Zealand 2012 Conference will take place on 12 - 14 June 2012 in Wellington.

All itSMF chapter members receive member pricing.

itSMF Russia 2012 Conference - Who are you Mr. Service

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12/09/2012 09:00
13/09/2012 18:00
Europe/Belgrade
City: Moscow

3rd Annual Conference of itSMF Russia will take place on September 12 and 13, 2012 in Moscow at International information and exhibition center "InfoSpace".

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