Incident Management

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BrigthTalk Summit: Problem & Incident Management

19/01/2011 09:00
Europe/Belgrade

Problem & Incident Management Summit at: http://www.brighttalk.com/summit/pim

Business Systems Support Manager at Vip Mobile d.o.o.

As a Business Systems Support Manager I'm acting in the functional Area of the CTO with the scope as follows:• Heading Business Systems Support and Service Desk units• Service Level Manager and Change Manager for all business systems• Operational owner of the business systems• Plan budget & maintenance costs on the business systems• Coordinate and agree on Intercompany Commercial Agreements withinMobilkom Austria Group for systems operations• Coordinate support and operational effort for the business systems

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