ITIL and ITSM Frameworks


ITIL has been dominating the service management industry and has long exposed the need for IT-to-business alignment. However, many organizations have started looking at the possibilities of using multiple frameworks, methodologies and standards in tandem to better deliver against business and IT issues. Join this summit as experts question the relevancy of ITIL in the changing IT landscape and share their outlook regarding a variety of ITSM frameworks and best practices to improve your organization performance.
To attend the BrightTalk ITSM Summit, please visit