itSMF 2013 Chapter Leadership Conference and AGM


The Chapter Leadership Conference (CLC) is an annual itSMF event where Chapters Leaders and International Executive Board meet to discuss future plans, define strategic directions, share, learn and network. CLC is organized one day before AGM so chapters can prepare motions that will be discussed between them and voted on at the AGM.
The event is structured around key topics of the ITSM market and different sessions are led by the industry expert. It is critical for Chapter Leaders to attend in order to
·        Share, obtain, refine and debate ideas and initiatives in support of their chapters,
·        Obtain in depth input on global as well as other chapter initiatives & frameworks.
The 2013 CLC and AGM will focus on:
·        Axelos engagement,
·        The itSMFI and IEB role going forward and restructuring towards the envisaged role,
·        New chapter agreement that will help govern the global itSMF organization.
CLC 2013 will comprise different types of sessions to ensure that the meeting is interactive, relevant and productive. Plenary sessions, round table, workshops and group discussions are planned. The 2013 CLC, AGM and Taiwan Conference will take place in Taipei this year, October 6-7th, where the 10th anniversary of the Taiwan Chapter will be celebrated.