itSMF UK e-Symposium - IT Governance

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IT Governance
This event will explore the importance of IT Governance by looking at the new ISO/IEC international IT Governance Standards, user experiences, practical insights, and what the future holds for IT Governance and your organization. The audience will be provided with excellent guidance and advice from some of the leading experts in the realm of IT Governance and Service Management.

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Program

17 Jul '08
Welcome by Moderator

Welcome to the itSMF Online Conference events site. To view the "IT Governance" program line up for the live day you must first REGISTER for the event or LOG IN to the events site.

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Mike Simons
Mike Simons
Editor
ComputerWorld UK

17 Jul '08
ITIL and Service Management are Key Components in Governing the Business’ Use of IT

IT governance is a journey and it’s not a goal in itself, and the life cycle approach of ITIL v3 and service management are vital components in a model to govern the business’ use of IT. To succeed with IT governance, IT-related decisions and behaviours must be aligned with organizational performance goals. This presentation will explore the congruence between IT-governance and ITIL/service management, and support it by real life examples.

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(00:43:00s)

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Jan Eirik Olsen
Jan Eirik Olsen
Management Board Member
itSMF Norway

17 Jul '08
Val IT: Addressing the Challenge of Improving Governance of IT Investments

Billions of dollars are wasted annually through ill-conceived and ill-executed IT investments, and most projects involving IT don’t deliver as promised. With IT spend amounting to more than half of annual capital expenditures for the average firm, the call for the governance of value grows ever louder and more urgent. As a response to this, the IT Governance Institute’s Val IT™ is an open, internationally accepted framework of best practices for governing the value of IT-enabled change, which builds on ITGI’s globally recognised Control Objectives for Information and related Technologies (COBIT®) framework. This presentation will highlight the key aspects of Val IT™ and how it offers needed guidance to better govern value and optimize IT investments.

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(00:40:00s)

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Sushil Chatterji
Sushil Chatterji
Director
Edutech

17 Jul '08
Limit Your Business Risk by Applying the New ISO/IEC IT Governance Standard to IT Service Management

ISO/IEC has just published the first international standard for IT Governance. This industry milestone has significant implications on how you need to think about and plan for service management. During this e-Symposium, a member of the ISO IEC working group that produced this standard, Bill Powell, IBM's ITSM Services Portfolio Manager, will discuss what this standard means, future plans relative to governance standards, and how you should be evolving your service management strategy to contribute to business performance and agility in times of business stress.

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(00:47:00s)

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Bill Powell
Bill Powell
IT Service Management Portfolio Director
IBM

17 Jul '08
Four Practical Examples of Using CobiT for IT Governance Issues

IT Governance is often considered as an abstract set of disciplines and senior management as well as IT management therefore sometimes asks for more specific applications of the best practices put forward in frameworks and standards such as CobiT and ISO/IEC 38500. Christian F. Nissen, CEO of CFN People, an international IT Service Management and Governance consulting company based in Denmark, will discuss four specific applications of CobiT in four very different environments.

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(00:38:00s)

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Christian  Nissen
Christian Nissen
CEO
CFN People A/S