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Audience - Public
Keywords - Account/Relationship Management
Keywords - Auditing
Keywords - Availability Management
Keywords - Business/It Continuity Management
Keywords - Capacity Management
Keywords - Change Management
Keywords - COBIT
Keywords - Configuration Management
Keywords - Continual Service Improvement
Keywords - Costing and Charging
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Keywords - Human Resources
Keywords - Incident Management
Keywords - ISO/IEC 20000
Keywords - IT Governance
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Keywords - Outsourcing
Keywords - Problem Management
Keywords - Security Management
Keywords - Service Catalogue
Keywords - Service Design
Keywords - Service Desk Management
Keywords - Service Level Management
Keywords - Service Operations
Keywords - Service Stategy
Keywords - Service Transition
Keywords - Six Sigma
Keywords - SLA & OLA
Keywords - Software Asset Management
Keywords - Training
Keywords - Virtualisation
Keywords - Web Services
Qualifications - Examination Institute
Qualifications - ISO 20000 Auditor
Qualifications - ISO 20000 Consultant
Qualifications - ISO/IEC 20000
Qualifications - ITIL V2
Qualifications - ITIL V2 - V3 Foundation Bridge
Qualifications - ITIL V2 Foundation
Qualifications - ITIL V2 Manager
Qualifications - ITIL V2 Practitioner
Qualifications - ITIL V3
Qualifications - ITIL V3 Foundation
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