The priSM® Institute features at the itSMF SEE Region Conference

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priSM® featured prominently with Suzanne van Hove (FSM), discussing the relative merits of the institute.  This was later followed up with an in depth and highly interactive workshop on professional development. Other priSM® credential holders presented at the conference, including;

5. itSMF South East Europe Konferencija u Beogradu, 1. Juni u Sava Centru

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itSMF Srbija je objavila da će 5. Godišnja itSMF South East Europe (SEE) Regionalna Konferencija biti održana u Beogradu, 1. Juna 2011. god. u Sava Centru. Misija ove itSMF Regionalne Konferencije je da okupi poznate IT stručnjake i servis menadžere u SEE regionu i ponudi im da demonstriraju IT Service Management dobru praksu, razmene njihova profesionalna iskustva i generišu nova znanja u ovoj IT disciplini.

itSMF SEE 2011 Event Info

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VENUE, DATES & OPENING TIMES: The 5th itSMF South East Europe 2011 Event is organized on June 1st 2011 – 8.30am - 5.30pm at SAVA CENTER. Sava Center Congress Culture & Business Center, Milentija Popovica 9 St, 11070 BELGRADE, SERBIA www.savacentar.net
 

Please vote on what subject areas would you like to be included in the 5th itSMF SEE Conference programme?

Using ITIL to achieve IT savings
6% (4 votes)
Aligning IT and business strategy
12% (8 votes)
Implementing ITIL-based processes for service providers
6% (4 votes)
IT Governance and Maturity level assessment
3% (2 votes)
ISO/IEC 20000; What, why and how to get an accreditation
14% (9 votes)
Continual Service Improvement and Business Transofrmation strategies
6% (4 votes)
ISO 38500 and COBIT Foundations
6% (4 votes)
The future of IT Service Management
9% (6 votes)
Getting value for money from Green IT
2% (1 vote)
Implementing a successful Service Catalog
6% (4 votes)
Driving IT and Business Integration with Service Portfolio Management
3% (2 votes)
Experiential Learning Sessions and Tool demos
6% (4 votes)
Service Level Agreements - A key to management of expectations and service delivery
8% (5 votes)
IT strategy and how to win executive support
6% (4 votes)
Introduction to ITIL V3 and ISO/IEC 20000
8% (5 votes)
Total votes: 66

The 5th Annual itSMF South East Europe Conference in Belgrade

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01/06/2011 09:00
Europe/Belgrade

itSMF Serbia has announced that the 5th Annual itSMF South East Europe Conference will be held in Belgrade at Sava Conference Centre on the 1st of June 2011. The mission of this itSMF regional conference is to provide opportunities for collaboration of renewed IT professionals and Service Managers across national borders, to demonstrate ITSM good practice, share their existing views and generate new knowledge in an area IT Service Management. This event also presents an ideal opportunity for leading IS/IT companies to promote their product portfolios, introduce to the market recent advancements and service offerings in the field and present case studies about successful projects delivered in South East Europe.
 
ITSM industry experts and renowned professionals are invited to register their interest in speaking at the event, so please fill the attached Call for Speakers form and send it back to events@itsmf.org.rs. Your attendance is greatly appreciated. Thanks!

itSMF Serbia use Service-now.com On Demand IT Service Management

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We are delighted to announce that itSMF Serbia has agreed with Service-now.com to start using their On Demand IT Service Management application on a long-term evaluation basis. Under the terms of this trail agreement, itSMF Serbia will be using the Service-now.com SaaS ITSM tool for managing Chapter's activities and providing relevant membership services in a trully ITIL-V3 aligned way, hence being actually able to practice what we preach as an itSMF community.
 
All members interested in using the Service-now.com ITSM application customized for itSMF Serbia and those who want to manage online their itSMF membership services please send an email to registration@itsmf.org.rs, and will be provided with username and password to access the Chapter ITSM portal at: http://itsmfserbia.service-now.com

4th itSMF SEE Conference in Sarajevo - GREEN IT STRATEGY

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The 4th annual itSMF South East Europe conference was organized by itSMF Bosnia and Herzegovina in Sarajevo, May 27-28th. The conference was attended by one hundred IT professionals and IT Service Managers from the BiH and the SEE region, to present Green IT solutions and discuss strategies for their implementations. As further reading in this area, please also find two Green IT PDF testers attached, while more books are available via itSMF Serbia webstore.
 
itSMF Serbia Chapter president, Milan Zivkovic, who also attended the event, has made an announcement that the 5th Annual itSMF SEE conference will be held in Belgrade, June 1st-2nd 2011. The conference topic will be IT Governance and standardization as key drivers for achieving business value from IT.

Memorandum of Understanding with e-Development Association

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We are delighted to announce that itSMF Serbia has signed a Memorandum of Understanding with e-Development Association - e-Razvoj Srbija, on the 26th of May 2010. Under the terms of this agreement, our two associations will be supporting each other activities for improving the Serbian ICT working environment at all levels, ensure providing relevant information and offer services seen critical and necessary for achieving our missions while supporting the ICT industry in Serbia.
 
For more information about e-Development Association - e-Razvoj Srbija, please go to their website: http://www.erazvoj.com
 

itSMF Serbia Webstore at IT Governance

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As a new offering to its Chapter members, itSMF Serbia have established a partnership with IT Governance in providing online bookshop and webstore publishing solutions for IT Service Management, IT governance, risk management, compliance and information security. To access the itSMF Serbia Bookshop at IT Governance Webstore, please use the following link or see the attached flyer for some top-selling books.

 

4th Regional South East Europe itSMF Conference in Sarajevo

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27/05/2010 09:00
Europe/Belgrade

The 4th Regional itSMF Conference, taking place May 27-28, 2010 at Hotel Europe in Sarajevo, Bosnia and Herzegovina.
Following the three regional conference hosted by Slovenia, Croatia and Macedonia, this year regional conference is hosted by itSMF Bosnia and Herzegovina Chapter. Please find main event topics and the registration form attached, while more information about this event is coming shortly!

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